Refund and Returns Policy

Thank you for choosing The Golden Portugal for your immigration and citizenship needs. Our goal is to provide you with efficient and reliable services. Please read our refund policy carefully to understand the terms and conditions governing refunds.

1. NIF Processing: In the rare instance that, due to reasons within our control, we, The Golden Portugal, are unable to obtain your NIF (Número de Identificação Fiscal) within 30 days, we will promptly initiate a refund. Please note that we are committed to addressing any issues promptly to ensure a smooth and timely process.

2. Bank Account Opening: For bank account processing, success is contingent upon the accuracy and completeness of the documents you provide. We, The Golden Portugal, will make every effort to facilitate the opening of your bank account. However, we cannot be held responsible if the bank account opening is impeded by issues related to bank compliance or missing documents. It is your responsibility to ensure that all necessary documentation is provided accurately and promptly.

3. Eligibility for Refund: To be eligible for a refund, you must meet the specific criteria outlined in our terms and conditions. Refunds are issued at the discretion of The Golden Portugal and will be processed using the original payment method. Please allow a reasonable processing time for the refund to be completed.

4. Contacting Us: If you have any questions about our refund policy, please contact The Golden Portugal at We are here to assist you and address any concerns you may have.

5. Changes to This Policy: The Golden Portugal reserves the right to amend this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By using our services, you agree to the terms outlined in this refund policy. Thank you for choosing The Golden Portugal. We appreciate the opportunity to serve you.

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